Bow Wow Meow Pet Insurance Review


Dog Pet healthcare options are amazing nowadays; you can get radiation, chemotherapy, and diabetic care, for your pet which is almost as good as what humans receive. However unlike medical treatment for humans there is no Medicare for pets. Therefore many pet owners are now turning to pet insurance to ensure their furry friend gets the treatment they need.

In this post I will be reviewing BowBowMeow pet insurance. The cost I will provide at the end will be based on my own cat Thomas. Thomas is 6 years old and lives in NSW. The cost is an indicator only, to show you how the price varies between policies for exactly the same animal. Each pet is an individual and therefore premiums will vary. The main purpose is to review each policy’s benefits. To compare all the policies check out the pet insurance comparison article.

Bow Wow Meow Pet Insurance

BowWowMeow Insurance Coverage

BowWow Insurance is underwritten by Hollard who also underwrites, RSPCA insurance, 1300 Insurance and Woolworths pet insurance.

However you will notice that even though there are a lot of similarities between the policies, there are also a number of differences. So it is still worth comparing all your options.

BowWowMeow Insurance has three policy options

Accident Plan – Accident Plan will only cover your pet if they are injured accidentally, for example if they are hit by a car or tear a ligament.
Comprehensive Plan – This plan covers your vet costs if your pet falls ill or is injured accidentally.
Major Medical – This plan is similar to the comprehensive plan however it is cheaper and carries a higher excess which will be discussed below.

Important Facts about BowWowMeow Insurance

What are the limitations? – As with all the other policies reviewed on this website pets need to be insured when they are aged between 8 weeks and 9 years, otherwise they will not be accepted for cover. However if they have been insured prior to their ninth birthday, they will continue to be covered for life.


What is the Rebate? – All three policies will cover up to 80% of your pet’s out of pocket medical expenses.

Is there an excess payable? – There is a no excess option for the Accident and Comprehensive Plans, however if you want to reduce your fortnightly premium you can choose to take a $100 per condition excess. If you choose the Major Medical option then there is a compulsory $500 excess.

What other exclusions are there? – Pregnancy, obstetrics, dental work special diets, grooming and behavioural problems are not covered, neither are any pre-existing illnesses. There are complaints about insurers not paying out for certain skin conditions. However the PDS states that the insurer will not pay out for anything that is preventable. Therefore if your pet has fleas or mites which have caused the skin problems then they will not be covered.

This cover is not for working animals, you require specialist cover for that.

What are the annual claim limits? The Accident Plan will pay up to $8000 per year for accidental injury. If you choose Comprehensive or Major Medical then you can choose whether to be covered for $8000 per year or $12000 per, depending on your budget.

How often to premiums increase? – Premiums are reviewed annually, however if your pet gets ill often and you have several claims in a year then you may find that your premiums will increase substantially.

Are specialist treatments covered? – Yes if it is required for the treatment of your pets. Prescriptions are also covered if your pet falls ill and they are required. However vitamin supplements are not covered.

Free Pet Tags – You will receive free pet tags for your pet every year you are insured.

Genuine Life Long Cover – This is a great benefit. If your pet has a chronic illness such as cancer or diabetes you can continue to claim every year for the same condition.

Multi Pet Discount – You will receive 20% off for each additional pet you have covered under the same insurer.

One of the unique offerings of BowWowMeow is that they have a number of ways you can you reduce your premiums while still ensuring your pet is covered should the unexpected happen. For example you can reduce your plan by choosing to take a $100 per condition excess or you can choose a smaller annual claim limit.

Shop around and compare policies. Choose the one you feel comfortable will give you the cover you need while remaining within your budget.

Pet Insurance Comparison

cute pets

Shopping for pet insurance can be difficult; there are a number of different insurers all with slightly different offerings.

The purpose of the pet insurance reviews is to review each of the individual policies to allow you to choose the right one for you.

This article will summarize some the policies reviewed so far. This is a work in progress so keep checking back as I will be updating the table as I review more policies.

I have provided some ideas about the sorts of information you should be looking for when comparing pet insurance in a previous article. Here are a few other things it is important to ask your insurer when doing your own pet insurance comparison.

Five Important Pet Insurance Questions

1. How much does it cost?

This is an obvious one. It is important to stay within your monthly budget, but your focus should be on the quality of the offering rather than price alone. For example some will offer lower premiums but charge you an excess, or only rebate a proportion of the claim. Sometimes you can opt for higher excesses for lower premiums, although this will only make it worth claiming for large vet bills. Some insurers will also offer a multi pet discount so it is worth asking if you have more than one furry friend.

2. How long will you cover chronic illnesses?

This refers to cover for chronic illnesses such as diabetes or heart conditions. A number of policies will allow you to claim for these expenses until you reach the annual limit for the year. When your policy is renewed for the following year, you will no longer be covered for this condition. Which means you will be required to foot the bill for chronic illness yourself. My brother had a cat that lived on heart medication for seven years this means he would have been covered for the first year and then would have to cover 100% of the bill himself. Petplan will allow you to claim for the same condition every year.

3. What is Covered? 

The reason you are looking for insurance is to receive reimbursement for your veterinary expenses if your pet is injured or falls ill. Some companies have different exclusions or waiting periods. Ensure you know what is covered and what is not, so you don’t get any nasty surprises at claims time. I have discussed in a previous post some of the questions to ask about rebates. Here are some specific conditions to ask about;

Hereditary and Congenital Conditions – Some companies will not cover conditions such as diabetes, and heart defects. It is worth asking specifically about these conditions.

Cruciate Ligament and Orthopedics – Ask insurers if they cover Cruciate ligament tears. If they say “yes”, ask if it is bilateral coverage, meaning that if one leg is affected will the other leg still be covered. Hip dysplasia is another orthopedic issue that some dogs are susceptible to, if you have a dog such as a Golden Labrador that may be susceptible to this condition hip dysplasia then you should specifically ask.

4. Do you pay a percentage of the claim or do you have an excess?

This is important as it will help you decide which procedures are worth claiming for and whether some of the routine benefits are worth paying extra for. So for example if you have a procedure that costs less than $400, having a percentage rebate of 75% will be more valuable than an excess of $100 off. But once you get into larger bills, such as a $10,000 operation to pin a broken leg, then you will get a better rebate if you only have to pay a $100 excess. Some insurers have an excess only while others offer a percentage rebate, do the math on this to decide whether it is worthwhile.

5. Do you offer any other bonuses?

Some insurers offer a number of additional bonuses, for example Petplan will reimburse some of the expenses of looking for a pet that has strayed, and third party cover for those whose dogs have destroyed other people’s property.


When shopping for insurance it is always good to call the company and ask about the policy. Remember though they will all claim to be the best value for money option, but don’t take their word for it ring around. I rang a few and found large differences in pricing.

Pet Insurance

Pet Insurance

Australians love their pets. One in three households shares their home with a dog and one in four shares their home with a cat. They are often considered our best friends, and part of the family, so if a pet is struck down by injury or illness it can put a lot of emotional and financial stress on the family.

When a pet is injured or sick the vet bills can be very expensive leaving families with the difficult decision to pay the large vet bills or have the pet euthanized. To avoid making these tough decisions many families are choosing to take out insurance to cover their vet bills.

Pet insurance pays your vet bills when your pet is injured or sick. There are two types of cover available: Comprehensive cover that pays all your surgery and medical bills if your pet is injured accidentally or falls ill: or Accident only cover that as the name suggests only covers your expenses if your pet is injured accidentally.

Here is a brief definition of Accident and Illness Cover:

Accident Cover – This is the most common type of pet insurance. This would cover your veterinary expenses if your pet were to be hit by a car and rushed to the vet. All the insurance companies offer this type of cover regardless of the age of your pet.

Illness Cover – Illness coverage is often restricted to cats between the ages of 8weeks and 8-9 years, however many insurers will cover your pet after the maximum age limit if the policy was taken out before that time.. Premiums for illness cover increase incrementally with age.

The purpose of these pet insurance reviews is to help you decide whether you need cover for your pet, and review some of the options to ensure you choose the right cover.

Most pets are healthy especially when they are young, but sometimes injury and illness can strike unexpectedly.

A number of years ago, my brother’s cat was hit by a car. She survived but she broke her hip. My brother was told that there could be a number of internal injuries but they won’t know until they operate. He was quoted $5000, to carry out investigative surgery. There was no guarantee the cat would survive the surgery or if the injuries were so bad that she may still die anyway.

My brother didn’t have insurance; and he didn’t want to put his beloved cat down so he took a loan to get her the surgery she required. She survived and lived another 10 years (with a bit of a limp).

This is a scenario faced by many families that are suddenly hit with unexpected vet bills when their pet falls ill. If they don’t have insurance they either need to take out a loan, use all their savings or have their beloved pet put down.

My brother has taken out insurance since which paid off as another cat he owned had a heart murmur and tumours on her liver and was on medication her whole life.

Are all policies the same?

There is a vast difference in what each policy offers, so it is important to shop around, and read the fine print so you know exactly what is covered. Some policies have restrictions and clauses for example, some will not cover pre-existing conditions, and some require you to take your pet in for regular check-ups and dental work. There are some that exclude specific conditions such as heart worm or cataracts.

How can I conduct my own pet insurance review?

Here are several questions to ask when carrying out your own pet insurance reviews,

Are there any limitations? – Read the fine print and ensure you understand exactly what you get for your money. If you have a breed of cat or dog that is prone to certain illnesses then check that the insurer will cover that breed. They may also refuse to insure your dog for ticks if you live in a tick prone area.

How is the rebate calculated? Many insurers will only pay between 75% and 85% of the vet fees; there are some that only pay 50% so check the fine print so you don’t get a nasty surprise at claim time.

Is there an excess payable? – Your insurer may deduct an excess from the total rebate, usually around $100. Check the policy to find out if there is and excess AND only a percentage of the costs covered.

What other exclusions are there? – Check if the policy excludes any particular breed of cat or dog. Or if certain conditions are excluded such as hip dysplasia, or certain illnesses.

Are there any limits on how much you can claim? – Some insurers have a maximum you can claim each year, which is usually between $6000- $15000. And some have maximum amounts you can claim on certain treatments (referred to as sub limits), for example you may only be able to claim $100 a year for a tick paralysis with some policies.

How often do the premiums increase? – Find out if the policy increases annually as your pet ages, or as you make claims.

Are specialised treatments covered? Find out if your pet is covered for specialist referrals such as cardiology, orthopaedics or oncology. Also ask them if complimentary treatments such as homeopathies are covered.

Are prescriptions covered? – Ask the insurer if prescriptions for your pet are also covered by the policy.

When reviewing policies shop around as there are a lot of options available. Always read the terms and conditions and always call a company and ask if there is anything you do not understand.

The purpose of this site is to carry out pet insurance reviews, so far we have reviewed Real Pet Insurance, and RSPCA insurance. We will be updating this site regularly as we review the various policies available, so keep checking back for updates.